Frequently Asked Questions

 

General

What qualifications do instructors and student staff have?

Our instructors have demonstrated excellence in their field and have worked with the ESU team to ensure course content is both challenging and age/grade appropriate. All instructors complete the Queen’s University Health & Safety training and the mandatory training outlined in the Accessibility for Ontarians with Disabilities Act (AODA).

Our student staff have been selected based on their demonstrated leadership abilities, experience working with children and teens, and their enthusiasm for learning. About 25% of our student staff were participants at ESU in either elementary school or high school. All student staff receive leadership training, are certified in First Aid and CPR, complete the Queen’s University Health & Safety training, and the mandatory training outlined in the Accessibility for Ontarians with Disabilities Act (AODA).

What is the daily program schedule?

  • The schedules differ based on the program and are subject to change each year.
  • Typical daily schedules for each program can be found on our Programs page

Who can attend an ESU program? (Eligibility)

  • Our programs have enrichment courses for everyone. Whether you are a highly motivated student, teacher or adult learner who is looking for something academically challenging or wanting to explore a topic you are curious about, there is a course for you at ESU!
  • Students are not required to submit teacher or school approval to participate in ESU programs. 

Can you accommodate students with exceptionalities?

Queen’s University and the Enrichment Studies Unit are committed to providing an inclusive learning environment. Please notify the ESU team at the time of registration of any accommodations required to make your child’s time or your time on Campus enjoyable.

What evening activities are being offered? Can commuter option students participate?

  • The evening activities are subject to change from program to program as well as with the availability of our local partners. Evening activities are for residence option students; however, commuter option students are welcome to participate in the Welcome Rally and the Fun Fair.
  • For more information about activities, please visit our Activities page

What important dates and deadlines do I need to know?

  • Our full course descriptions will be available on our website between November 15-30 each year.
  • Registration will open on December 1st, 2016 at 9:00am EST.  For more specific program dates and fees, please visit our Program Dates and Fees page 

What is ESU’s refund policy?

Our full Cancellation and Refund Policy can be found on our Policy page

Are meals provided?

Commuter option students will receive a lunch in the cafeteria while residence option students receive breakfast, lunch and dinner in the dining hall. The fees for these meals are included in your program fee.

The exception to this is EMC. These students (both residence option and commuter option) have the opportunity to purchase lunches at available campus retailers such as Pizza Pizza, Tim Horton’s, Booster Juice, and Starbucks. EMC students may also choose to bring a bagged lunch.

Am I required to bring any additional money?

All course materials, activities, meals, and residence fees are included in the program fee. Students will receive an ESU t-shirt upon arrival (residence students will also receive an ESU lanyard for their room keys).  Additional ESU Swag (such as clothing, mugs, USB, and lanyards etc.) will be available for sale at the Information Desk.  There is an optional supervised trip for residence option students during free time to the Campus Book Store where Queen’s clothing, stationary and other items are offered for sale.  The only additional money that would be required is if the student wished to purchase any ESU Swag, items at the Campus Bookstore, or snacks while on campus. 

Is there a dress code?

We want students to be comfortable during their full day of classes. Residence option students leave for breakfast in the morning and do not return to their residence until the end of classes.  We ask students to abstain from bringing or wearing clothing items with inappropriate language or images. Students may be asked to change if a supervisor feels a student is wearing clothing with inappropriate language or images.  Some courses may require specific clothing (i.e. long pants, closed toe shoes) for safety purposes.

Can you accommodate students’ allergies and dietary restrictions?

  • Queen’s University is NOT a nut-free environment.
  • Queen’s Food Services works closely with all students and guests to Campus who self-identify their allergies and food restrictions to make appropriate accommodations.
  • It is important to provide ESU with all necessary dietary and medical information when registering and update us on any changes to your medical history so that we can ensure you have a safe and enjoyable dining experience while you are on Campus.

What is the student supervisor to participant ratio?

  • ESU provides one student supervisor for every 15 participants. This ratio is maintained in the residences as well.

What does the Duke of Edinburgh have to do with ESU?

  • To receive a Duke of Edinburgh award, students must complete personal goals in 4 to 5 different categories. Some of ESU’s residence options satisfy the Residential Project personal goal for the Gold Medal.  Please refer to the Duke of Edinburgh website for age requirements and other Award information. Duke of Edinburgh – Ontario

Are the classrooms air-conditioned?

  • Many of the academic spaces are air conditioned

 Registration

Can I register in a course for a different grade level?

Unfortunately, no.  Our instructors work very hard to develop challenging, age/grade appropriate courses.

Can I register for more than 1 week?

 Yes.  You can register for multiple weeks of programming. Just repeat the registration process for each additional week you wish to attend. Please note that you must select different courses for each week. 

Can I switch courses/weeks?

Your request will be accommodated provided space is still available in the course/week you are interested in switching in to.  Please contact ESU to inquire about the possibility.

Can I enroll in a QuEST session for a different grade level?

Unfortunately, no.  The various levels of the QuEST program have been developed for specific grade levels to ensure the course content is both challenging and age/grade appropriate.

Courses

Can I register in a course for a different grade level?

Unfortunately, no.  Our instructors work very hard to develop challenging, age/grade appropriate courses.

Can I enroll in a QuEST session for a different grade level?

Unfortunately, no.  The various levels of the QuEST program have been developed for specific grade levels to ensure the course content is both challenging and age/grade appropriate.

I’m in high school and just learned about the QuEST program. How can I complete the requirements for the Leadership Certificate?

  • Each of the QuEST sessions are designed to be stand-alone with a Certificate of Completion being issued at the end of each session.
  • Some sessions also grant certifications to participants from partner organizations (i.e. First Aid certification).
  • The various levels of the QuEST program have been developed for specific grade levels to ensure the course content is both challenging and age/grade appropriate. For this reason, only participants who start the program in grade 7 or 8 are eligible for the Leadership Certificate upon completion of all three sessions.

Do I take the same course all week?

Yes.  The SEEDS, EMC & SEEQ programs offer an in-depth look at one subject and give participants a solid understanding of the topic through a combination of lectures, tours, lab/facility use and experiments/demonstrations.

What do I need to bring to class?

Please refer to your Program Guide for a detailed list of what to bring.

Can I bring my personal device to class?

Students are permitted to bring their personal devises to class however, students are expected to be respectful of the instructor and other students in the class by refraining from using their personal devices during class, unless permitted to do so by the instructor. Instructors reserve the right to collect and hold any personal devices being used inappropriately during class time. ESU staff and instructors are not responsible for lost or damaged personal devices.

Drop off, Pick-up and Absences

What happens if a student (commuter option or residence option) is going to be absent?

For safety reasons, students must notify the ESU office as soon as they know they are going to be late or absent.

Where and when are students dropped off? Picked up?

  • Drop off/pick up locations may vary with program and year based on other events taking place on campus. The drop off/pick up location for your program will be listed in your Program Guide.
  • Drop off/pick up times for your program are listed in your Program Guide.

Can I arrive early or leave later than the designated drop off and pick up times?

ESU does not provide supervision outside of designated program drop off/pick up times.  Students planning to arrive early or leave late must make alternate arrangements for supervision and notify ESU in writing of these arrangements. 

Does ESU provide airport, bus or train transfers?

No.  ESU will not be responsible for transportation to or from the programs. All transfers are the responsibility of the student/parent/guardian.   Please contact the company directly for fare rates.

  • Via Rail (Kingston train station) – 888-842-7245
  • Coach Canada (Kingston Terminal) – 613-547-4916
  • Amey’s Greenwood Taxi Ltd – 613-546-1111
  • Modern Taxi Cab Limited – 613-546-2222
  • City Taxi – 613-542-3333

Residence

Some of the summer programs offer traditional and premium residence options. What is the difference?

  • The traditional residence option is our most economical option where students stay in one of the older residence buildings on campus. Students may be placed in single or double rooms, segregated by gender, with shared washroom facilities for the floor. Traditional residence buildings are not climate controlled. To view examples of traditional residence buildings, please visit: Victoria Hall and Chown Hall.
  • Students choosing the premium residence option will be placed in one of the newer residence buildings. Students will be placed in single rooms, segregated by gender. Washroom facilities are attached and therefore shared between two rooms. Premium residence buildings are climate controlled. To view examples of premium residence buildings, please visit: Watts Hall and Leggett Hall
  • Visit the Summer Accommodation descriptions on the Event Services website for more information

Will I have a roommate?

How are roommates assigned?

What do I need to bring to residence?

  • Please refer to your Program Guide for a detailed list of what to bring.
  • Bedding is provided in residence rooms.  Residence option students may wish to bring their favorite pillow and blanket.

For Teachers / Accompanying Adult Supervisors

I’m a classroom teacher bringing a group to ESU for a field trip. How can I get a list of all of my students who’ve registered?

Students coming as part of a school group are encouraged to share their registration confirmation with their teacher chaperone. For privacy reasons, the ESU cannot provide information about individual participants. However, numbers of participants from a particular school can be confirmed to aid with booking bussing and/or teacher chaperones.  Your students’ class assignment/location and rooming information (if applicable) will be provided in your teacher package when you check in.

I’m a classroom teacher chaperoning a group of students in residence. Can all of my students be placed in the same floor of the residence?

I’m a classroom teacher chaperoning a group of students while they are living in residence. How do I let ESU know that I need a room booked?

All teachers, whether chaperoning commuter option or residence option students must complete the on-line registration process EACH year that they attend. 

Do teachers/chaperones have to pay for their room?

  • ESU is pleased to offer one complimentary room and board package for a teacher/chaperone for every ten students who register in a program from a single school.
  • Teachers/chaperones not bringing ten or more students from a single school will be invoiced for their room and board package.

How do I let ESU know that I qualify for the complimentary room and board package?

  • Complete the online registration process as soon as you know you are bringing students to ESU after registration opens to receive important program information.
  • If you are unsure whether or not you will qualify, don’t complete the online payment process when you register.
  • Once registration closes ESU will notify all teachers/chaperones who qualify for the complimentary room and board package and will invoice those teachers/chaperones who do not qualify.

I’m a classroom teacher bringing a group of commuter option students. How can I get program information and updates?

All teachers, whether chaperoning commuter students or residence students must complete the on-line registration process EACH year that they attend. Distribution lists for sharing important program information and updates are generated from the registration system and are available at check in.

How are roommates assigned?